Privacy Policy

CHCA™ Privacy Policy

Effective Date: 08/25/2025

Certified Health Care Advisor™ (“CHCA™,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you enroll in the CHCA™ program, visit our website, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, professional details (e.g., industry experience), and payment information.
  • Account Information: Username, password, membership status, course progress, and certification results.
  • Payment Details: We accept credit card or payment information processed through our secure payment gateway.
  • Technical Data: IP address, browser type, device information, and usage data collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Process enrollment, payments, and renewals.
  • Provide access to CHCA™ course materials, tools, and resources.
  • Verify eligibility and track certification progress.
  • Communicate with you about updates, events, and account matters.
  • Improve our website, services, and user experience.
  • Comply with legal, regulatory, and compliance obligations.

3. How We Share Your Information

We do not sell or rent your personal information. We may share limited data with:

  • Service Providers: Payment processors, IT support, learning platforms, and email service providers who help us operate our business.
  • Legal & Compliance: If required by law, regulation, or legal process.
  • Business Operations: In the event of a merger, acquisition, or transfer of assets, your data may be transferred.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, and analytics tools to improve functionality and monitor website performance. You can adjust your browser settings to decline cookies, but some site features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your personal information.
  • Request deletion of your personal information (subject to legal obligations).
  • Opt out of marketing communications.
  • Restrict or object to certain data processing activities.

To exercise these rights, contact us at support@certifiedhealthcareadvisor.com.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Provide services and maintain your certification,
  • Comply with legal and regulatory requirements,
  • Resolve disputes, and
  • Enforce agreements.

8. Third-Party Links

Our website may contain links to external sites. CHCA™ is not responsible for the privacy practices or content of third-party websites.

9. Children’s Privacy

CHCA™ does not knowingly collect or store data from individuals under the age of 18.

10. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on our website with the revised “Effective Date.”

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: